
Retirement Guidance
Supporting members as they approach retirement has never been more important.
Decisions at this stage are often complex, highly consequential and in some cases, irreversible.

Retirement Guidance
Supporting members as they approach retirement has never been more important.
Decisions at this stage are often complex, highly consequential and in some cases, irreversible.
Structured retirement support that puts members first
Members increasingly need structured, one-to-one guidance that helps them understand their options, key risks and potential next steps.
Alongside this, the Pension Schemes Act forms part of a broader regulatory focus on governance, transparency and member outcomes, including how members are supported at retirement. While signposting remains important, it is increasingly recognised that this alone may not be sufficient.
Retirement Guidance Service
Structured, one-to-one guidance
WEALTH at work’s Retirement Guidance Service has been designed to meet this need.
It provides a consistent, well‑governed framework for delivering retirement guidance at scale, supporting pension scheme members while enabling employers and trustees to play an active and positive role in supporting members at this important life stage.
It draws on our experience of providing guidance to pension scheme members for many years.


Understanding options
A practical solution for trustees and employers
The new ‘guided duty’ legislation means defined contribution schemes are increasingly focussed on how members access their pension savings.
This includes providing options for a default pension benefit solution; whether that is access to a regular income either directly from the existing pension scheme or through another provider.
The default still requires an active choice by the member which makes personalised retirement guidance increasingly important.
Guidance that is both effective for members and robust from a governance perspective.
- Focused on helping members understand their options and make informed decisions
- Scalable and accessible, suitable for large and diverse member populations
- Consistent and well‑governed, delivered through a structured framework supporting trustee oversight and assurance
- Impartial, with a clear separation from regulated investment advice
Improve your employees’ financial future today
Contact usStructured retirement support that puts members first 1
Members increasingly need structured, one-to-one guidance that helps them understand their options, key risks and potential next steps.
Alongside this, the Pension Schemes Act forms part of a broader regulatory focus on governance, transparency and member outcomes, including how members are supported at retirement. While signposting remains important, it is increasingly recognised that this alone may not be sufficient.
Retirement Guidance Service
Structured, one-to-one guidance 1
WEALTH at work’s Retirement Guidance Service has been designed to meet this need.
It provides a consistent, well‑governed framework for delivering retirement guidance at scale, supporting pension scheme members while enabling employers and trustees to play an active and positive role in supporting members at this important life stage.
It draws on our experience of providing guidance to pension scheme members for many years.


Understanding options
A practical solution for trustees and employers 1
The new ‘guided duty’ legislation means defined contribution schemes are increasingly focussed on how members access their pension savings.
This includes providing options for a default pension benefit solution; whether that is access to a regular income either directly from the existing pension scheme or through another provider.
The default still requires an active choice by the member which makes personalised retirement guidance increasingly important.
Retirement Guidance Service
Structured, one-to-one guidance 2
WEALTH at work’s Retirement Guidance Service has been designed to meet this need.
It provides a consistent, well‑governed framework for delivering retirement guidance at scale, supporting pension scheme members while enabling employers and trustees to play an active and positive role in supporting members at this important life stage.
It draws on our experience of providing guidance to pension scheme members for many years.


Understanding options
A practical solution for trustees and employers 2
The new ‘guided duty’ legislation means defined contribution schemes are increasingly focussed on how members access their pension savings.
This includes providing options for a default pension benefit solution; whether that is access to a regular income either directly from the existing pension scheme or through another provider.
The default still requires an active choice by the member which makes personalised retirement guidance increasingly important.
Retirement Guidance Service
Structured, one-to-one guidance 3
WEALTH at work’s Retirement Guidance Service has been designed to meet this need.
It provides a consistent, well‑governed framework for delivering retirement guidance at scale, supporting pension scheme members while enabling employers and trustees to play an active and positive role in supporting members at this important life stage.
It draws on our experience of providing guidance to pension scheme members for many years.


Understanding options
A practical solution for trustees and employers 3
The new ‘guided duty’ legislation means defined contribution schemes are increasingly focussed on how members access their pension savings.
This includes providing options for a default pension benefit solution; whether that is access to a regular income either directly from the existing pension scheme or through another provider.
The default still requires an active choice by the member which makes personalised retirement guidance increasingly important.